Schedule your consultation
Click on the link below to access the online booking schedule.
FIRST TIME CLIENTS: Please book a consultation appointment. A consultation is required prior to any services/ treatments. Please only book ONE consultation appointment at a time. If you select multiple consultations it will book a longer appointment time, which usually is not needed. If you have multiple areas you would like evaluated, we will start the process of assessing each of those areas during your consultation. A plan will be formulated at the time of your consultation and then we can plan for your future service/ treatment appointments.
Consultations are not only important to ensure YOUR concerns are addressed but to give recommendations specific to you, your skin type and your needs. Not all treatments are appropriate for all clients therefore consultations are an essential step in building your plan.
You will find consultation appointments under each of the service categories or browse within the “consultation” category.
*As a courtesy to our customers at Renew Medical Aesthetics, please provide a minimum of 72 hours notice should you need to cancel or reschedule an appointment.
Click on the link below to access the online booking schedule.
RETURNING CLIENTS: If you have already had a consultation you are able to book any of the service/ treatments that we discussed in your consultation. It is important not to book services that we have not assessed for you/ your needs. Not all treatments are appropriate for all clients therefore it is essential to discuss prior to carrying out each service or treatment.
Don’t forget to visit the client portal for any updated history forms that may be required.
*As a courtesy to our customers at Renew Medical Aesthetics, please provide a minimum of 72 hours notice should you need to cancel or reschedule an appointment.
Completing your profile
Once you receive an invitation email to set up your profile, completing it is an important step prior to your initial consultation. In your email you will select “Click here to complete your profile”.
There are essential history questions that need to be addressed in order to discuss what service options may be appropriate for you. Doing these steps ahead of time will maximize the time that we have during your consultation. Setting up a profile will also get you access to not only your pre and post instructions but also quick access to online booking.
If you didn’t receive this email please check spam. Add noreply@aestheticrecord.com to your address book.
*As a courtesy to our customers at Renew Medical Aesthetics, please provide a minimum of 72 hours notice should you need to cancel or reschedule an appointment.
Cancellation Policy
Cancellation Policy
We do our best to schedule appointment times that are most convenient for you, and we remind you of your appointment 1 month, 1 week, 3 days and again 24 hours prior via email and/ or text as long as a valid cell phone and email address are provided. For minors, the parent(s) who signs consent assumes financial responsibilities for notifications and cancellation policy. We understand that a situation may arise that could force you to cancel or postpone your treatment. Please understand that such changes affect not only our staff but our other clients as well, and we therefore request your courtesy and concern. If you need to cancel your appointment, please allow 48 hours to notify us of the cancellation.
To best serve all of our clients, we charge a $100 fee for any appointment that is cancelled, missed or rescheduled without 48 hours of notice. If there is no card on file at the time, you are STILL responsible for the cancellation/ no show fee. For a valid cancellation be sure you have either an email or text verifying a canceled appointment AND a confirmed response back FROM Renew Medical Aesthetics, or ensure you have physically spoken to someone at Renew Medical Aesthetics, otherwise this will be treated as a no show or less than 72 hours required notice. Please do NOT reply to the appointment reminder notifications, these are not received by the business.
You may not be allowed to book future appointments without paying the cancellation/ no show fee.
All clients new and existing will be required to have a credit card on file to book future appointments. This is partly to ensure clients will be held accountable for cancellation and no show fees.
If a client has canceled two or more times without a 72 hour notice you may either not be allowed to return to the clinic for services or a minimum of $200 deposit will be required and charged immediately upon making their next appointment. This $200 fee is non refundable. The $200 fee will go towards a service however, if no service is rendered at their next schedule appointment, the money will be forfeited. This $200 deposit is separate from the no show/ cancellation fee. Canceled appointments with less than 48 hours notice or no showed appointments will still be subject to the $100.00 charge.
NO SHOWS
If a client no shows they will be charged $100 fee OR the full price for the scheduled service, whichever cost is greater, and be discharged from the clinic and no longer able to book future appointments at RMA.
• This policy includes any free services you schedule with us (e.g. free consultation).
• This charge will be charged to the credit card you have on file.
• Please remember we have reserved that time specifically for you.
To avoid any charges, please call us to cancel or reschedule a minimum of 72 hours in advance.
LATE arrival
If you are 10 or more minute late to your appointment we reserve the right to cancel your appointment and consider this a no show appointment which is subject to the $100 cancellation/ no show fee. Each consultation and service appointment time has a designated amount of time to ensure adequate time for your benefit including the quality of your consultation or service. This policy is in place to ensure your service providers do not rush through an appointment. It also ensures next scheduled client is not delayed in their appointment time.
Subject to change without notice
What We Offer
Services
Renew Medical Aesthetics offers non-surgical aesthetic treatments that will help you feel good about yourself and renew your youth.
Products
Renew Medical Aesthetics has the highest standards. Only the best and well proven products are offered within the clinic.
Membership
We offer memberships to help you save money while getting the fantastic treatments that you deserve.
